covert_ - May 14th, 2011 [entries|archive|friends|userinfo]
covert_

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May 14th, 2011

You say my name like there could be an us [May. 14th, 2011|11:52 am]
[mood |okay]

Yesterday was my first night of work and let me just say...I now know why I'm getting paid 9 dollars an hour. (Minimum wage for my age is really 7.25) I've already vented so much with my family but basically it was so hectic and crazy. Friday definitely was not a good day for training. It was SO busy. A girl named Mackie was my trainer. I felt really comfortable with her and I really appreciate her being so nice to me. She helped me out a lot. She cursed pretty often which lightened everything up haha. She told me if she was me she would of shit bricks and quit. I'm glad she felt sympathetic for me. I knew I would have rude customers but I never thought I'd have them on my first night! One guy called back cursing at me saying his panini wasn't delivered but everything else was. He said "You guy always screw up my orders." I wanted to say okay...SO STOP ORDERING FROM HERE, and hang up. I told him to please hold and I'd talk to my boss. I talked to my boss and he told me to tell the man we'd give him the panini now. I got back on the phone and the man went balistic saying "what will that do for me!! blah blah blah" I was so mad/ annoyed and just put my boss on the phone. We ended up giving him all the money back for his whole meal (38 dollars) , that rude bastard didn't deserve anything. I never would of thought the night would be this busy. I wanted to cry and felt I was doing horrible. If the person who calls is ordering a delivery I have to add up all the costs and the tax (if its for pick up the cashier does it for you). There's then three different stations where i have to put the order at. The pizza orders go one place, the dinners go in the kitchen, and so do the sandwhich/hoagie making. -.- I also have to get the boxes ready for the pizza and write the name/street adress on them. I also have to work the register! It's a lot. I hope tonight is better. I won't be working with Mackie again and I wish I was because she was so nice. I hope whoever I'm working with tonight helps me just as much. I also work Sunday. My boss and Mackie said I did really good for my first night. I guess i did alright. When I got home my whole body ached, my legs killed, and it was the first time I ever took a cold shower. I'm looking forward to when I get the hang of things. I do like the job.
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